Customer column visibility

Exposure is all or nothing per widget: showing a customer the quality and delivery log also shows them the internal owner and the internal notes. This register is narrower. For each widget that renders rows and columns, it records which columns a customer may see.

Recorded here, not yet read there. Recorded here, not yet read there. A change on this screen is a recorded request: Strategic Account Management keeps behaving the way its own defaults describe until the two are joined. The SA Customer Portal cannot yet receive a column decision at all — its intake accepts an account, a widget and on or off, and carries no column field.

Widgets with columns: 8
Columns declared: 58
Hidden from the customer: 20
Widgets changed here: 0
Widgets opening in app: 12
No columns to govern: 10

Source Strategic Account Management (Platform 6). Every column name, and which of them the customer sees today, is transcribed verbatim from that application's src/domain/portal-projection.ts. Where a widget has never been changed here, it reads exactly as that file states it.

The three rules

An identity column cannot be hidden. The column that makes the row meaningful is always shown, so its control is unavailable rather than offered and refused.
Every widget keeps at least one column. Hiding them all is the customer exposure ceiling by another route, and two controls meaning one thing is how a screen starts lying. The last removal is refused.
A hidden column that can still be worked out from the columns beside it is a warning, not a block: the administrator decides knowingly rather than being stopped.

Declared derivations: Recycling — Price per kilo is recoverable from weight and total. Hiding it hides the column, not the figure. No list is declared for that widget yet, so the warning waits for one.

Obsolescence

obsolescence

As transcribed

Columns a customer may see on Obsolescence
Column	Customer sees	Note
product	Shown	This is the column that makes the row meaningful. Hiding it would leave the customer a row they cannot identify, so it is always shown.
partNo	Shown
obsolescenceDate	Shown
noticeRequiredMonths	Shown
customerNotifiedDate	Shown
lastPurchasedDate	Shown
lastPurchaseQty	Hidden
notes	Hidden

Master order index

masterOrderIndex

As transcribed

Columns a customer may see on Master order index
Column	Customer sees	Note
orderNo	Shown	This is the column that makes the row meaningful. Hiding it would leave the customer a row they cannot identify, so it is always shown.
item	Shown
orderedDate	Shown
dueDate	Shown
status	Shown
previousDueDate	Hidden
topdeskCaseNo	Hidden
escalationStatus	Hidden

Approval drawings

approvalDrawings

As transcribed

Recorded decision — 10 September 2026. The customer sees neither the CCO tool number nor the customer tool number, which is why those two sit outside the customer's set.

Columns a customer may see on Approval drawings
Column	Customer sees	Note
drawingNo	Shown	This is the column that makes the row meaningful. Hiding it would leave the customer a row they cannot identify, so it is always shown.
toolAssembly	Shown
rev	Shown
approved	Shown
source	Shown
approverContactId	Shown
customerComment	Shown
ccoToolNo	Hidden	Outside the customer's set by the recorded decision of 10 September 2026.
customerToolNo	Hidden	Outside the customer's set by the recorded decision of 10 September 2026.
orderNumber	Hidden
needsModification	Hidden

Action log

actionLog

As transcribed

Columns a customer may see on Action log
Column	Customer sees	Note
title	Shown	This is the column that makes the row meaningful. Hiding it would leave the customer a row they cannot identify, so it is always shown.
dueDate	Shown
status	Shown
completedDate	Shown
notes	Hidden
createdById	Hidden

Quality & delivery

qualityDelivery

As transcribed

Columns a customer may see on Quality & delivery
Column	Customer sees	Note
supplier	Shown	This is the column that makes the row meaningful. Hiding it would leave the customer a row they cannot identify, so it is always shown.
item	Shown
requestType	Shown
status	Shown
stockOut	Shown
dueDate	Shown
ownerName	Hidden
notes	Hidden
attachments	Hidden

Supplier activity

supplierActivity

Draft, P8-Q2As transcribed

Draft in Strategic Account Management, pending Jimmy Connor's per-widget confirmation — open question P8-Q2. The columns are transcribed as they stand; none of it is agreed.

Columns a customer may see on Supplier activity
Column	Customer sees	Note
date	Shown
supplier	Shown	This is the column that makes the row meaningful. Hiding it would leave the customer a row they cannot identify, so it is always shown.
kind	Shown
hours	Shown
description	Shown
loggedById	Hidden

Supplier scorecard

supplierScorecard

Draft, P8-Q2As transcribed

Draft in Strategic Account Management, pending Jimmy Connor's per-widget confirmation — open question P8-Q2. The columns are transcribed as they stand; none of it is agreed.

Columns a customer may see on Supplier scorecard
Column	Customer sees	Note
supplier	Shown	This is the column that makes the row meaningful. Hiding it would leave the customer a row they cannot identify, so it is always shown.
scores	Hidden
notes	Hidden
isSelf	Hidden

Activity log

activityLog

Draft, P8-Q2As transcribed

Draft in Strategic Account Management, pending Jimmy Connor's per-widget confirmation — open question P8-Q2. The columns are transcribed as they stand; none of it is agreed.

Columns a customer may see on Activity log
Column	Customer sees	Note
date	Shown	This is the column that makes the row meaningful. Hiding it would leave the customer a row they cannot identify, so it is always shown.
activity	Shown
type	Shown
status	Shown
notes	Hidden
attachments	Hidden

In-app widgets with no allow-list

No allow-list is declared for this widget in Strategic Account Management. Nothing is recorded here rather than a column set being guessed on its behalf.

Recycling — no columns declared
Pay per part — no columns declared
Consignment — no columns declared
Tooling & cut times — no columns declared

No columns to govern

These widgets are absent from the register above for a stated reason rather than silently.

Widgets with no columns to govern
Widget	Why it carries no columns
Safety firstsafetyFirst	Opens as an external link. It has no columns at all — what the customer sees is whatever sits at the other end of the link.
Sales dashboardsalesDashboard	Opens as a Power BI embed. The report decides its own fields, so there are no columns here to govern.
Market sharemarketShare	Opens as a Power BI embed. The report decides its own fields, so there are no columns here to govern.
Top 10 spendtopTenSpend	Opens as a Power BI embed. The report decides its own fields, so there are no columns here to govern.
Cost savingscostSavings	Opens as a read across from crm. It renders no governed column set in Strategic Account Management.
Reconditioningreconditioning	Opens as an external link. It has no columns at all — what the customer sees is whatever sits at the other end of the link.
Innovation Hub projectsihubProjects	Opens as a read across from epms. It renders no governed column set in Strategic Account Management.
On-time deliveryotd	Opens as a read across from power bi. It renders no governed column set in Strategic Account Management.
Seco time on sitesecoTimeOnSite	Opens as a read across from crm. It renders no governed column set in Strategic Account Management.
Custom reportcustomReport	Opens as a Power BI embed. The report decides its own fields, so there are no columns here to govern.