External access
Customer contacts who can sign in to the SA Customer Portal. This screen opens on the contacts that need a decision — dormant, quiet, or left with nothing open — because the inventory is not the work.
Not yet decided by SECO: Which account a portal contact attaches to. A contact attached to the parent customer would see every site beneath it, so the account shown against each row is provisional until the site-or-parent question is answered. Jimmy Connor / Steven Bell, SA Customer Portal question P8-Q13.
One customer web role exists and it is a placeholder: who the customer user is has not been confirmed. No further portal roles are offered here until that decision is taken.
Project closure
Closing a project withdraws access from every external contact attached solely to it. Anyone also participating in another open project keeps their access, on the same record.
Only open projects are listed.
Account deactivation
Deactivating an account withdraws access from every contact under it, whatever projects they are on. Contacts are reactivated individually afterwards if the relationship resumes.
Needs attention
0 contacts
| Action | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Nothing needs attention today. Every external contact is active, in use and inside the dormancy threshold. | ||||||||||